Course: Emailing across Cultures
Despite the extreme frequency of email correspondence, little attention is paid to the importance of email know-how and etiquette and the differences that exist between cultures. In order to address this need, Supporting People proposes an inspiring 2-hour course to employees in your company.
The course can be held in both Danish and English, and employees will learn how to
- Communicate effectively when emailing international colleagues, clients and partners
- Find the balance between being polite, yet firm and clear in your emails
- Build on the knowledge learnt and take action to improve future email correspondence
The aim of the course
- To draw attention to the pitfalls of email correspondence, and how to avoid them
- To provide tools to help manage and optimize future email correspondence, particularly across cultures.
The content of the course
- A foundational understanding of the factors that come in to play in intercultural email communications
- Case studies and exercises which help participants improve their ability to identify possible sources of problems in email communication.
- Exercises to help the participants understand their own role and responsibility in email communication
- With Supporting People’s inspirational tools, the participants work towards an email code of conduct that is relevant for their work scope and environment.
Price and payment
Up to 15 participants (one consultant): DKK 9,000 + 25% moms
16-30 participants (two consultants): DKK 16,600 + 25% moms
Prices valid until the end of 2012.
The price includes transportation within Greater Copenhagen and materials. It does not include meeting facilities, food and drinks.
"Around 40-45 % of all relocations to Denmark include moving the family. However, over half of these relocated employees do not stay for the full duration of their contract because the family has difficulties settling in Denmark. For companies, this means extra expense in recruiting and training a new specialist employee, as well as the risk of the project stopping while this takes place."
In this section...
It’s funny how one can be on their best behavior in a situation and yet be seen to be something else by the other person. This is particularly true in intercultural interactions.